Global Debut of Traditional Chinese Financial GPT: Taishin Brain Launches

[Taipei, Taiwan, July 5, 2024]Taiwan AI technology is poised to revolutionize the global financial industry. Today, Taishin Bank and Taiwan AI Labs announced the official launch of “Taishin Brain,” a groundbreaking financial GPT system tailored for the financial sector with Traditional Chinese as its core language. This project marks a new chapter in Taiwan’s financial AI innovation.

“Taishin Brain” integrates the advanced FedGPT, a Traditional Chinese large language model, within a framework of trusted and responsible AI. Unlike conventional GPT models, it is meticulously trained using Taishin Bank’s internal data and knowledge, including financial regulations and expertise, ensuring it meets stringent global regulatory standards. This makes “Taishin Brain” the world’s first Traditional Chinese language model to address the highly regulated financial sector’s demands.

With specialized training in financial expertise, “Taishin Brain” delivers precise, intelligent responses even to ambiguous queries, setting a new standard for humanized AI in the financial domain. Leveraging federated learning (FedGPT), it ensures data privacy and security while utilizing Taishin Bank’s professional data to meet the unique needs of financial institutions. This integration enhances the professionalism and efficiency of human customer service.

Through advanced AutoML capabilities, “Taishin Brain” autonomously learns and continuously improves. It connects with Taishin Bank’s internal financial systems via AutoCopilot to streamline processes effectively.

“Taishin Brain” is a pioneering leap in financial technology, positioning Taiwan’s financial industry at the forefront of global intelligence and significantly boosting the competitiveness of Taiwan’s financial market.

 

FedGPT: Taiwan’s First Enterprise-Dedicated Traditional Chinese GPT

While ChatGPT interacts, analyzes, and provides information across various data formats, its training in the Chinese domain has primarily focused on Simplified Chinese, with limited financial expertise. In contrast, FedGPT, developed by Taiwan AI Labs in 2023, is designed for Traditional Chinese and specialized fields like finance, healthcare, and media.

FedGPT’s federated learning model allows institutions to keep data in-house while training on diverse document types, ensuring compliance with the Financial Supervisory Commission’s AI guidelines. Users can select knowledge bases tailored to their specific institution and domain, resulting in more accurate financial responses.

 

Technological Innovation Meets Financial Expertise

“Taishin Brain” leverages internal technical fine-tuning and automated machine learning, enabling effective training with minimal data and resource usage. The system continuously updates and optimizes based on data, ensuring accurate and reliable responses in the financial sector.

 

Building a Comprehensive Knowledge Base

The first phase of “Taishin Brain” focuses on establishing an extensive knowledge base, including financial regulations, legal knowledge, and Taishin Bank’s corporate data. This resource will significantly enhance internal information retrieval and employee efficiency.

 

Commitment to Information Security and Privacy

“Taishin Brain” uses AI algorithms to prevent biases, hallucinations, and harmful content. Secure classifiers filter inappropriate material, and data governance ensures legality, compliance, and explainability, enhancing model training efficiency and data privacy.

 

Practical Applications: Smart Customer Service and Knowledge Management

“Taishin Brain” excels in smart customer service and knowledge management. Unlike traditional chatbots, its generative AI integrates information and provides intelligent, accurate responses, addressing customer service pain points, reducing labor costs, and improving corporate efficiency.

Ethan Tu, founder of Taiwan AI Labs, stated, “Our goal is to develop a trusted and responsible AI that is human-centered and protects privacy. As the world considers integrating ChatGPT into financial institutions, we are addressing labor and time cost challenges, providing intelligent customer service solutions both internally and externally.”

Taishin Bank views “Taishin Brain” as a significant breakthrough in Taiwan’s financial technology sector, enhancing service quality and customer experience. In collaboration with Taiwan AI Labs, Taishin Bank will continue to develop this AI brain for its employees and customers, offering intelligent, convenient solutions across more domains in the future.

 

About FedGPT (https://yating.tw/zh-hant/fedgpt-landing)

FedGPT is an on-premises large language model technology developed by Taiwan AI Labs. It is built using Taiwan’s own LLM (Large Language Model) technology, trained with over 60 billion tokens of Traditional Chinese corpus. The model emphasizes providing grounded responses based on internally established knowledge bases or verified through federated learning alliances, ensuring a trustworthy AI model. The technology adheres to principles of trusted and responsible AI, with a strong emphasis on information security.

 

About Taiwan AI Labs

Taiwan AI Labs (https://ailabs.tw)  , operating under the guiding principle of trusted AI, effectively integrates generative AI into a range of solutions, including smart healthcare, federated learning, AI virtual hosts, future scenario generation studios, and news analysis platforms. In the field of human-computer interaction, they develop technologies for AI-generated music and art, speech recognition, and semantic understanding. A major application addresses the global concern of disinformation and fake news, analyzing the context and patterns of information manipulation. These achievements have sparked lively discussions internationally and have been frequently recognized and published in authoritative international journals.

 

Taiwan AI Labs continues to lead cutting-edge AI research, aspiring to form a national AI team by integrating talent, resources, and the industrial chain. Their goal is to establish a Taiwan Federated Learning Industry Alliance and promote federated solutions from both public and private clouds to a global audience.